FAQ | Five Star Storage in Cameron Park

FAQ for our storage facility

1. What are your office hours?

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: Office Closed

2. When can I access my space?

Access Hours (Mon–Sun): 7:00 AM – 7:00 PM

3. What types of storage are available?

Drive-up storage units and outdoor RV & vehicle storage (parking).

4. Do you have outdoor RV/vehicle parking? What will it fit?

Yes — we offer outdoor RV storage spaces including 20ft and 22ft parking options. These spaces are typically suitable for small trucks, trailers, and vehicles. For the best fit, please call and we’ll help you choose the right space.

5. Are rentals month-to-month?

Yes. All spaces are rented on a month-to-month basis for maximum flexibility.

6. What security features do you have?

Clean and well-lit facility with convenient access hours. For specific security details (gate entry, cameras, etc.), please call our office.

7. How do I pay my bill?

Pay online anytime
Pay in person during office hours
Call (530) 672-4100 for assistance or to set up autopay

8. How does online move-in work?

Select your unit size/type (drive-up unit or outdoor parking)
Complete your rental online
Move in during access hours

9. What sizes do you offer?

We offer a variety of drive-up storage units and outdoor parking options. Common unit sizes include 5×8, 6×8, 5×10, 10×5, 20×5, 10×10, 10×12, 10×15, and 10×20. Outdoor parking options include 10×20 and 10×22 (length-based RV/vehicle parking). Availability changes, so please call for current openings.

10. Is tenant protection/insurance required?

A protection plan may be required. If you have your own coverage, you may be able to provide proof of insurance (please call to confirm current requirements).

11. Do you sell locks or moving supplies?

Yes — locks and basic moving supplies may be available on-site (call for current availability).

12. Where are you located?

Five Star Storage
4040 Flying C Rd, Cameron Park, CA 95682
Phone: (530) 672-4100
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START YOUR RENTAL HERE

Rent Your Storage Unit Online

Optimize your storage rental experience with our convenient online process, designed to save you valuable time. Simply complete the necessary steps online, minimizing the need for in-person visits. Swing by our office only for a quick verification of your information and to ensure your storage unit is prepared for a seamless move-in.